SmokyMountainNaturals.com is dedicated to providing the best possible experience when shopping online for natural vitamins and cosmetic creams containing bio-identical hormones. Our shipping department specializes in both domestic and international orders. We ship all orders through the USPS. Orders are shipped first class mail or priority mail according to their weight. With orders going out every day, our average arrival time is between 3-7 business days from the date an order was placed! We even include a free tracking number with each order. We also keep you continually up-to-date with the status of your order! Once you place an order, you will receive an order confirmation. Once your order is shipped, you will receive an email from Stamps.com letting you know that your order has been shipped. That email will contain a tracking number for you to be able to follow your order's journey to you! If you do not receive any information via email, that generally means that your email information is incorrect. For international orders, because of the wide variance in processing time for each country, arrival timelines are impossible to set. For most international orders, it can take between 2 weeks to a month and a half. It is completely dependent on the rate at which your countries customs processes your order and allows it to enter your country! Please contact us if you have any specific questions!